Home > Housing case studies: Identifying service users from the Armed Forces Community

Housing case studies: Identifying service users from the Armed Forces Community

Cross-cutting - Identifying members of the Armed Forces community

August 5, 2024

Better identification of members of the Armed Forces Community

  • The Cobseo Housing Cluster’s No Homeless Veterans Campaign aims to ensure veterans are identified at the point of need, and signposted to the enhanced support services available. It encourages public bodies to ‘Think Veteran’ by:
    • Identification – routinely asking every person who applies for housing whether they are a veteran, record and maintain the data, and label veteran-specific information on their website.
    • Support – consider whether they can meet housing needs and any unique needs arising from Service, refer them to the Veterans’ Gateway when all routes are exhausted, and appoint an accountable champion to ensure commitments are met.

    Stories of support provided to veterans and their families are available.

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  • If you have a query or comment about the Armed Forces Covenant and wish to receive a response, please use the Contact Us form.