Forces Connect app signposts support for the Armed Forces community

July 28, 2026

Members of the Armed Forces community are not always aware of the support available to them in their area.

What was the situation?

Members of the Armed Forces community may require support across a range of areas, such as healthcare, housing, and education, particularly when they relocate with the Armed Forces. However, it can be difficult to identify which services are available locally and where to access this support, if they have recently relocated.

What made this Covenant disadvantage?

Members of the Armed Forces community can have specific needs and may move more frequently than civilians, due to Service. This can make it more challenging to identify and access relevant local services, compared to civilians who are likely to be more familiar with the support available in their area.

What was done to help?

Forces Connect South-East – a cross-border partnership involving local authorities in the south-east region of England, local Armed Forces representation, Service charities, and the local NHS Armed Forces Networks – developed the Forces Connect app. It is a free mobile app that signposts members of the Armed Forces community to support and advice on issues such as health, housing, and education in the local area.

What was the outcome?

The Forces Connect app received initial funding from the Armed Forces Covenant Fund Trust, and is now used by more than 11,000 people. Users of the app – which includes those who are members of or supporters of the Armed Forces community – now have easier access to information about local services.

You can read more about the app here: Free app supports the Armed Forces Community – Surrey County Council

Wider information

You can read more widely about:

• Covenant disadvantage and special provision (the two types of case study in this database)
• Covenant support for the Armed Forces community: Healthcare

Disclaimer: This case study is part of the Covenant case study database. The database has been developed to illustrate examples of good practice for organisations in scope of the Covenant. It is intended to act as a guide for good delivery, providing practical insight into how fairness for the Armed Forces community can be achieved. Delivery of the Covenant may vary across the UK. This means there is no guarantee the solution outlined in this case study is available in your area.