Housing - Social housingEnglandCovenant disadvantage August 7, 2026
A case study about Covenant disadvantage Housing providers may not always be able to identify members of the Armed Forces community. What was the situation? Housing providers need to understand which people accessing their services are members of the Armed Forces community, so they can identify their needs and provide appropriate support. However, members of […]
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Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage August 7, 2026
A case study about Covenant disadvantage Veterans were not always being identified by GP practices. What was the situation? Gateshead Armed Forces Network identified that very few veterans were registered and coded within GP practices in Gateshead. This made it more difficult for healthcare providers to understand the size of their veteran population and identify […]
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Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage August 6, 2026
A case study about Covenant disadvantage Veterans were not always being identified within primary care services. What was the situation? In 2018, data showed that patients’ veteran status was recorded in only 7.9% of cases within primary care services. This meant that many veterans were not being formally identified by healthcare services. It was difficult […]
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Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage August 6, 2026
A case study about Covenant disadvantage Public service providers do not always have a detailed understanding of Armed Forces needs. What was the situation? Members of the Armed Forces community often need to access a wide range of public services, including healthcare and local authority support. However, staff within these services may not always be […]
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Healthcare - Understanding Armed Forces needsScotlandCovenant disadvantage August 6, 2026
A case study about Covenant disadvantage GPs did not always have an understanding of how Service life impacts members of the Armed Forces community. What was the situation? Members of the Armed Forces community can experience health conditions linked to Service life. However, NHS Education for Scotland identified that frontline healthcare practitioners were not always […]
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Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage August 6, 2026
A case study about Covenant disadvantage Rutland County Council, Harborough and South Kesteven District Councils required more information on the needs of the Armed Forces community in their area. What was the situation? Rutland County Council, Harborough and South Kesteven District Councils wanted to understand the experiences and needs of the Armed Forces community in […]
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Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage August 6, 2026
A case study about Covenant disadvantage Rutland’s Armed Forces community had changed, so the local healthcare provision needed reassessing. What was the situation? The MOD closed RAF Cottesmore in Rutland, and opened Kendrew Barracks Army base in its place. Rutland County Council recognised that its local Armed Forces population had changed. They needed to better […]
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Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage August 4, 2026
A case study about Covenant disadvantage Healthcare providers may not always understand the health impact of Service life. What was the situation? Hertfordshire Armed Forces Covenant Board noticed that there was a lack understanding by NHS professionals of Service life and being a veteran. The Board identified a need to better understand the experiences of […]
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Healthcare - Signposting of servicesScotlandCovenant disadvantage July 30, 2026
A case study about Covenant disadvantage Veterans and their families may face difficulty accessing and navigating support services. What was the situation? Veterans and their families may require support across a range of areas, such as healthcare, housing, employment, education, and emotional wellbeing. However, it can be difficult for them to identify where to go […]
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Healthcare - Signposting of servicesEnglandCovenant disadvantage July 30, 2026
A case study about Covenant disadvantage Members of the Armed Forces community were finding it hard to identify the health services available to them. What was the situation? Members of the Armed Forces community may require access to a range of health and wellbeing services provided by the NHS and the charity sector. However, the […]
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