Welsh local authorities establish Veteran Advice Service to improve access to support

Housing - Social housingWalesCovenant disadvantage

September 2, 2026

 A case study about Covenant disadvantage A gap in tailored advice and information made it difficult for the Armed Forces community to access necessary services.  What was the situation? Cardiff, Vale of Glamorgan, Rhondda Cynon Taf and Merthyr Tydfil local authorities identified a gap in the provision of tailored advice and information for the Armed […]

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South Lanarkshire Council strengthens social housing priority for Service leavers

Housing - Social housingScotlandCovenant disadvantage

September 1, 2026

 A case study about Covenant disadvantage Service leavers were finding it difficult to secure accommodation.  What was the situation? Service leavers can often find it challenging to secure accommodation after leaving Service and transitioning to civilian life. If they apply for social housing, they may not meet ‘local connection’ criteria, or might not have applied […]

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Johnnie Johnson Housing uses housing network to improve services for veterans

Housing - Social housingEnglandCovenant disadvantage

August 24, 2026

 A case study about Covenant disadvantage Veterans did not always have access to housing services that recognised and responded to their specific needs.  What was the situation? Johnnie Johnson Housing – a not-for-profit housing association in the north of England – identified a need to improve housing for veterans, and housing bodies’ overall awareness of […]

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Welwyn Hatfield Borough Council amends its social housing policy to support Service leavers

Housing - Social housingEnglandCovenant disadvantage

August 14, 2026

 A case study about Covenant disadvantage Service leavers were not meeting ‘local connection’ requirements for social housing.  What was the situation? In Welwyn Hatfield, the waiting list for social housing was approximately three years. Civilians living in the area were generally aware of this timescale and could plan accordingly. However, some Service personnel were posted […]

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Gateshead Council employs outreach officer to improve Armed Forces’ access to housing

Housing - Social housingEnglandCovenant disadvantage

August 14, 2026

 A case study about Covenant disadvantage Members of the Armed Forces community were struggling to access local authority housing support services due to a lack of awareness.  What was the situation? In 2012, Gateshead Council identified that relatively few members of the Armed Forces community were accessing its housing services. This was believed to be […]

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Housing case studies: Availability of suitable social housing

Housing - Social housing

August 6, 2024

Dedicated housing stock Herefordshire has a significant shortage of available housing stock to meet the demand. Herefordshire Council identified and gifted some land in Leominster for a ground-breaking veteran self-build project, partnering with Stonewater Housing (a social housing provider), local builders Harpers, and Alabare charity. Ground was broken at the end of 2018, and the […]

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Milton Keynes City Council helps veteran with PTSD and family adjust to civilian life

Education - School admissionsHousing - Social housingEnglandSpecial provision

April 26, 2024

A case study about special provision Following discharge from Service, a veteran with PTSD and his family experienced challenges settling into civilian life. What was the situation? Following a veteran’s discharge from the Armed Forces, he, his wife, and their three children found it difficult to settle into civilian life. The veteran had Service-related complex PTSD, which was made worse by anti-social behaviour from […]

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Armed Forces Outreach Service helps overseas Service person access social housing in UK

Housing - Social housingEnglandCovenant disadvantage

January 19, 2022

A case study about Covenant disadvantage A serving person posted overseas had challenges registering, viewing, and signing up for housing in a specific local authority. What was the situation? A member of the Armed Forces, based in Germany, was due to be discharged. Upon his discharge, he wanted to move back to his home area […]

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