Protected: STEPWAY co-ordinates swift multi-agency working to support veteran at risk of homelessness
Housing - HomelessnessEnglandCovenant disadvantageOctober 12, 2026
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Country: England
Dorset Council supports Royal Marine’s family returning to the UK with school admission
Education - School admissionsEnglandCovenant disadvantageOctober 2, 2026
A case study about Covenant disadvantage A family returning to Dorset following military service overseas faced uncertainty over their daughter’s secondary school place. What was the situation? A military family was preparing to return to Dorset, their home area in the UK, following a period of overseas service with the Armed Forces. The father recently […]
Dorset Council adds Armed Forces sections to its Housing Allocation Policy
Housing - Social housingEnglandCovenant disadvantageSeptember 25, 2026
A case study about Covenant disadvantage Dorset’s Armed Forces population did not always understand the social housing support available to them. What was the situation? Dorset is home to a significant Armed Forces community, including serving personnel at military sites such as Bovington, Blandford, and Hamworthy, as well as veterans, reservists, and military families. As […]
Dorset Council agrees flexible working to continue employing relocating military spouse
Employment - Current staffEnglandCovenant disadvantageSeptember 18, 2026
A case study about Covenant disadvantage An Armed Forces spouse faced the prospect of having to leave a valued job due to a Service-related relocation. What was the situation? A Dorset Council employee approached the council’s Armed Forces Lead after learning that her spouse, a serving member of the Armed Forces, had been assigned to […]
Dorset Council funds bus service for military families to support access to local amenities
TransportEnglandCovenant disadvantageSeptember 18, 2026
A case study about Covenant disadvantage Members of the Armed Forces community living on a military garrison faced difficulties accessing essential services due to a reduced bus service into town. What was the situation? At a quarterly meeting of the Local Authority Armed Forces Covenant Committee, representatives of military families highlighted growing concerns about transport […]
Herefordshire’s Westfield Surgery supports fast-tracking of treatment for veterans
Healthcare - Priority treatmentHealthcare - Understanding Armed Forces needsEnglandSpecial provisionSeptember 2, 2026
A case study about special provision Veterans often require extra healthcare support due to Service-related injuries. What was the situation? Westfield Surgery in Leominster, Herefordshire, recognised that some veterans may have specific health and wellbeing needs linked to their Service, such as experiencing a Service-related injury. They also noticed that these needs may not always […]
Dorset Council helps relocating Army spouse secure waiver of car lease redemption fee
TransportEnglandCovenant disadvantageAugust 26, 2026
A case study about Covenant disadvantage An Army spouse faced financial uncertainty after a Service-related relocation triggered an early termination charge on a lease car. What was the situation? An NHS nurse was informed that she may be liable for a significant redemption fee on her Essential User Car Lease, arranged through her NHS Trust. […]
‘No Homeless Veterans’ campaign encourages public bodies to support veteran housing needs
Cross-cutting - Identifying members of the Armed Forces communityHousing - HomelessnessEnglandCovenant disadvantageAugust 24, 2026
A case study about Covenant disadvantage Veterans were not always being identified when accessing housing services. What was the situation? Cobseo’s Housing Cluster noticed that veterans were not always being identified when seeking housing support. This made it more difficult for housing bodies to understand their circumstances, consider needs related to Service life, and ensure […]
Johnnie Johnson Housing uses housing network to improve services for veterans
Housing - Social housingEnglandCovenant disadvantageAugust 24, 2026
A case study about Covenant disadvantage Veterans did not always have access to housing services that recognised and responded to their specific needs. What was the situation? Johnnie Johnson Housing – a not-for-profit housing association in the north of England – identified a need to improve housing for veterans, and housing bodies’ overall awareness of […]
Welwyn Hatfield Borough Council amends its social housing policy to support Service leavers
Housing - Social housingEnglandCovenant disadvantageAugust 14, 2026
A case study about Covenant disadvantage Service leavers were not meeting ‘local connection’ requirements for social housing. What was the situation? In Welwyn Hatfield, the waiting list for social housing was approximately three years. Civilians living in the area were generally aware of this timescale and could plan accordingly. However, some Service personnel were posted […]