Suffolk Covenant Group creates health services webpage for its Armed Forces community

Healthcare - Signposting of servicesEnglandCovenant disadvantage

July 30, 2026

A case study about Covenant disadvantage

Members of the Armed Forces community were finding it hard to identify the health services available to them.

What was the situation?

Members of the Armed Forces community may require access to a range of health and wellbeing services provided by the NHS and the charity sector. However, the Suffolk Covenant Group noticed that many members of the Armed Forces community, as well as healthcare professionals, were unaware of the services available to support them.

What made this Covenant disadvantage?

Members of the Armed Forces community may be less aware of local services and available support than civilians, especially if they have recently relocated due to Service. This can make it more challenging for them to access the support they need, than civilians who are already aware.

Healthcare professionals may also be unfamiliar with all the healthcare services available to the Armed Forces community, making it more difficult for them to provide appropriate help.

What was done to help?

The Suffolk Covenant Group created a dedicated health services webpage on the Suffolk County Council website. It provides information on the range of services available to the Armed Forces community through the NHS and charity sectors, including both mainstream (Samaritans, NHS) and bespoke, exclusive services (Op COURAGE).

What was the outcome?

The webpage provides a single point of access to information about health and wellbeing support for the Armed Forces community. It brings together a wide range of information on a variety of services to help the Armed Forces community better understand the support available to them.

You can access the page here: Suffolk Military Covenant: Welfare Support – Suffolk County Council

 

Wider information

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Disclaimer: This case study is part of the Covenant case study database. MOD has developed the database to illustrate examples of good practice for organisations in scope of the Covenant. It serves as a guide for effective Covenant delivery, offering practical insights into achieving fairness for the Armed Forces community. Delivery of the Covenant may vary across the UK. This means there is no guarantee the solution outlined in this case study is available in your area.

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