Covenant case study database

Find out how other organisations have implemented the Covenant in practice.

Use the filters to narrow down the case studies to the ones most relevant to you.

***This database is currently being built, to reflect the Covenant Duty extension currently progressing through Parliament.***

You can also submit an example for adding to the database.

Welsh Government issues Health Circular to improve awareness of Armed Forces challenges

Healthcare - Understanding Armed Forces needsWalesCovenant disadvantage

 A case study about Covenant disadvantage Healthcare practitioners may not always have an understanding of the Armed Forces community.  What was the situation? Members of the Armed Forces community can have specific healthcare needs due to Service. However, healthcare practitioners may not always be aware of the impacts of Service life, or the commitments made […]

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Welwyn Hatfield Borough Council amends its social housing policy to support Service leavers

Housing - Social housingEnglandCovenant disadvantage

 A case study about Covenant disadvantage Service leavers were not meeting ‘local connection’ requirements for social housing.  What was the situation? In Welwyn Hatfield, the waiting list for social housing was approximately three years. Civilians living in the area were generally aware of this timescale and could plan accordingly. However, some Service personnel were posted […]

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Gateshead Council employs outreach officer to improve Armed Forces’ access to housing

Housing - Social housingEnglandCovenant disadvantage

 A case study about Covenant disadvantage Members of the Armed Forces community were struggling to access local authority housing support services due to a lack of awareness.  What was the situation? In 2012, Gateshead Council identified that relatively few members of the Armed Forces community were accessing its housing services. This was believed to be […]

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Harborough develops online training to enhance Armed Forces Community wellbeing

Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage

 A case study about Covenant disadvantage Public service providers did not always understand the impacts of Service life on health and wellbeing.  What was the situation? HealthWatch and a local authority conducted a survey about wellbeing among the Armed Forces community. It found that 22% and 29% of respondents had mental health and physical issues […]

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Wigan and Leigh Housing adds Armed Forces status question to housing application form

Cross-cutting - Identifying members of the Armed Forces communityEnglandCovenant disadvantage

A case study about Covenant disadvantage Housing providers may not always be able to identify members of the Armed Forces community. What was the situation? Housing providers need to understand which people accessing their services are members of the Armed Forces community, so they can identify their needs and provide appropriate support. However, members of […]

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Gateshead improves identification of veterans by GP practices

Cross-cutting - Identifying members of the Armed Forces communityEnglandCovenant disadvantage

 A case study about Covenant disadvantage Veterans were not always being identified by GP practices.  What was the situation? Gateshead Armed Forces Network identified that very few veterans were registered and coded within GP practices in Gateshead. This made it more difficult for healthcare providers to understand the size of their veteran population and identify […]

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Academic improves identification of veterans in Lancashire healthcare services

Cross-cutting - Identifying members of the Armed Forces communityEnglandCovenant disadvantage

 A case study about Covenant disadvantage Veterans were not always being identified within primary care services.  What was the situation? In 2018, data showed that patients’ veteran status was recorded in only 7.9% of cases within primary care services. This meant that many veterans were not being formally identified by healthcare services. It was difficult […]

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Sussex, Kent & Medway Armed Forces Network runs award-winning Service Champion training

Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage

 A case study about Covenant disadvantage Public service providers do not always have a detailed understanding of Armed Forces needs.  What was the situation? Members of the Armed Forces community often need to access a wide range of public services, including healthcare and local authority support. However, staff within these services may not always be […]

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NHS Education for Scotland develops training to improve GPs’ knowledge of Armed Forces issues

Healthcare - Understanding Armed Forces needsScotlandCovenant disadvantage

 A case study about Covenant disadvantage GPs did not always have an understanding of how Service life impacts members of the Armed Forces community.  What was the situation? Members of the Armed Forces community can experience health conditions linked to Service life. However, NHS Education for Scotland identified that frontline healthcare practitioners were not always […]

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Rutland County Council leads tri-council survey to understand local Armed Forces needs

Healthcare - Understanding Armed Forces needsEnglandCovenant disadvantage

A case study about Covenant disadvantage Rutland County Council, Harborough and South Kesteven District Councils required more information on the needs of the Armed Forces community in their area.  What was the situation? Rutland County Council, Harborough and South Kesteven District Councils wanted to understand the experiences and needs of the Armed Forces community in […]

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